Tag: comparison

Comparing Scores

On the dashboard: Scores > Comparison Project Level Compare across Hierarchies & Cohorts The Comparison tab enables you to compare data for all interactions across different hierarchy levels or cohorts. Users also have the option to view comparison across different types of charts/graphs. Views List View Click the Graphs/Charts Icon > List View The List shows up […]

Keywords & Key Phrases

On the dashboard: Scores > Comparison Score Comparison Keywords List of top 100 keywords used in comments received from customers at project or account level. It also provides details of response scores & its distribution corresponding to each of these keywords. Key Phrases List of top 100 key phrases (combination of two or more words used […]