On the dashboard: Scores > Quick Insights Project Level Leaderboard Leaderboard Identifing and recognising top performers – Hierarchy or cohort values whose score or positive impact on the overall score has been the best compared to their peers. Peer Comparison The LHS displays score distribution along with a leaderboard of top and bottom performing peers […]
On the dashboard: Scores > Interaction Question Questions make up a conversation (project). These questions can either be rating scales, multi choice questions, text boxes, labels, friendly referrals or a combination of these. Project Level Primary Rating Click the Question Selector > Primary Rating Score, total responses received, distribution of responses across the scale & […]
Account Account An account consists of multiple sub-accounts or projects, for e.g., ‘Shopping experience’, ‘Product experience’, etc. Project Type* Project Type* projects grouped by experience type e.g.: Customer Experience, Employee Experience etc. *only available if configured To view project types: Select the project type from the Project Type Selector dropdown OR Click on the project […]
