On the dashboard: Scores > Comparison
Score Comparison
Keywords
List of top 100 keywords used in comments received from customers at project or account level. It also provides details of response scores & its distribution corresponding to each of these keywords.
Key Phrases
List of top 100 key phrases (combination of two or more words used most often) used in comments received from customers at project or account level. It also provides details of response scores & its distribution corresponding to each of these key phrases.
